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Our live sales are a fun and exciting way to purchase a wide variety of incredible crystals, some of which are only available within the Showroom and NOT on our Website!
The live sale is not only a incredible opportunity to purchase crystals, it's also a great way to connect and hangout!
If you're new to the Live Sales, it can be a little hectic at times because of how fast paced it is, but our Rules have been put into place so everything can run smoothly. Don't forget to check those out in the Announcements!
We hope next time we go live you can join us! The best way to find out when our next live sale will be is to follow our Social Media Channels (Instagram, Facebook, Twitter) or subscribe to our Newsletter!
These policies stated below are only Live Sale Rules and information.
Anyone can participate but to claim/buy an item in our live sale, you need to have an account with us on the website www.healingcrystals.com
Once we have held up an item with the price and a specific number you have the option of claiming that item.
HOW TO CLAIM AN ITEM: comment with the item number (to indicate that you're claiming that item) AND the price. Example: "Item 3 $100"
The first one to comment "the number " with its price correctly claims/wins that specific item.
PLEASE NOTE: Due to all of us having different internet connections, your comment will always show up first on your screen. We go according to what shows up on our screen first. We will say who won that specific piece as soon as it shows up so you know that your comment did indeed go through.
When you comment with the item number and price you're agreeing to pay for that item. Backing out of a live sale order or ignoring us will have your order terminated and you will be blocked from future live sales.
Put backs/trades are not allowed during or after the live sale. This interrupts the flow of the live sale and is not fair for other customers who wanted the piece you want to put back. It also slows our packaging process, once the live sale is done we are very busy with packing every order. If you don't want to pay for it, then don't comment on it. Writing down what you have purchased throughout the event makes it easy to budget.
After our live sales we start our invoicing process via our website.
How this works is that at the end of our sale our customer service rep will contact you and help you to place your order. Please make sure you have an account with us before we start the sale. Our customer service rep will add the items to your cart. You may add any other item if you wish from our website as well. Items will be shipped next business day.
You're expected to purchase your listing. If you do not purchase the item you have selected and comment upon, it will likely lead to a ban from our live sales.
If you are keen to join our Live Sales, head to our Healing Crystals Live Sales Facebook Group and request to join by answering all 3 Questions, and accepting the Rules so that we can grant you entry to the group.
For now our Live Sales will take place within that exclusive group on Fridays. We shall always announce upcoming sales via our Social Media and the Website.
Hope to see you there!!!
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