100% Satisfaction Guarantee
- We offer a 100% Satisfaction guarantee and if you are ever unhappy with your purchase, please send the item(s) back to us.
Some Restrictions Apply
- All returns must be received in original condition.
- If you have received an item that was damaged upon arrival, please email us first to let us know.
- Clearance items are considered to be a final sale and are not returnable.
- Partial returns of Sets or items purchased with Quantity Discount Pricing are not accepted for refund or credit and must be returned together.
3 Easy Steps
STEP 1 - Pack the crystals carefully
STEP 2 - Include your Name and Order#, and Reason for returning the item(s)
STEP 3 - Mail returns to this address:
506 Shaw Rd., Suite 328
Sterling, VA 20166
- Within 60 Days - Receive a Refund.
- 60 to 90 Days - Receive a Store Credit
- No Returns accepted or credit given beyond 1Year from Date of Purchase
Refunding Return Shipping Charges
- We will refund your Return Shipping expense (up to the Original shipping charge).
- If your Return Shipping expense exceeds the Original shipping charge, we will issue you a gift voucher for the difference.
- We will email you as soon as we receive your return.
- Our policy is to process all returns within 5 business days after they arrive to us.
We will email you as soon as we receive your return and we try to process all returns within 5 business days after they arrive to us.
If you have any questions please feel free to contact us at 703-828-HEAL(4325) Monday-Friday 10am-4pm EST.
Your opinion is really important to us and if you ever have any suggestions for us, please Let us Know.
Thanks again for visiting our website! :-)
More Answers to popular questions