The pictures that you see on the product pages are typical of the quality of the crystal offered and are not the exact crystals that you will be receiving. We are not able to photograph every crystal available. While we cannot guarantee specific requests, if you are looking for certain attributes (such as rounder, darker, lighter, thinner, thicker) please place this information in the comments section at checkout and our warehouse will do their best to accomodate your request.
Since each crystal is unique, the sizes and grades do vary, but we sort our crystals carefully to represent the grades and sizes as accurately as possible. Please see the options box located on the right of each product page for the size and grade information specific to that crystal.
Our crystal size reference chart, mini - tower size reference chart, and grading system page contain helpful visual references for various sizes and grades of crystals.
We offer a 100% satisfaction guarantee* and if you are not happy, just contact us. We offer free return shipping.
*Exception to guarantee for items marked "final sale" or "no returns".