First, I'd like to thank you for taking the time to read our policies page.   We offer a 100% Satisfaction guarantee and if you are ever unhappy with your purchase, please send the item back to us.  

No paperwork necessary!  Just pack up the crystals that you would like to return and mail them to us with your order# and name and we'll do the rest.  We'll even pay for your return shipping (up to $10.00).  Scroll down for details.

Your opinion is really important to us and if you ever have any suggestions for us, please Let us Know.

Thanks again for visiting our website!   :-) 

Crystal Blessings,

Shawn Adler
President

RETURN POLICY SUMMARY:

100% Satisfaction Guarantee
- We offer refunds on all items in our catalog except for those items that have been marked on Clearance.

FREE Return Shipping
- We'll pay your return shipping expense (up to $10.00). 
- Original shipping charges are non-refundable.

No Paperwork!
- Just include your Name & Order# with your return.  We'll do the rest!
 
Unlimited Returns
- Less than 60 Days - Get a Refund.
- After 60 Days - Receive a Store Credit

Original Condition
- All returns must be received in original condition. 
- If you have received an item that was damaged upon arrival, please email us first to let us know.

3 EASY STEPS:
STEP 1 - Pack the crystals carefully
STEP 2 - Include your Name and Order#
STEP 3 - Mail returns to this address:

Healing Crystals
800 Lake Windermere Ct.
Great Falls, VA 22066

We will email you as soon as we receive your return and we try to process all returns within 5 business days after they arrive to us.

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